Introduction

No matter how knowledgeable and competent its members may be, a dysfunctional team will undermine organizational goals, sap morale, and waste effort.

This leading high-performing teams training focuses on the critical roles of team leaders and middle managers in harnessing their team’s potential.

The leading high-performing teams workshop introduces and practices techniques for moving the team to peak performance.

Leading High-Performance Teams: A Focus on Excellence Building and leading high-performance teams is crucial to achieving stellar organizational results. This leading high-performing teams course addresses what constitutes a high-performing team. It explores the strategies and skills necessary for developing them.

Through theory and practical application, participants will learn the intricacies of high-performance team leadership and the essential components that distinguish high-quality teams from their counterparts.

Participants will engage in high-performance team training that goes beyond the basics, equipping them to cultivate an environment where team members are aligned with a shared purpose, empowered to take the initiative, and encouraged to collaborate to optimize their collective performance.

Course Objectives

By the end of this course, participants will be able to:

• Understand your role as a leader.
• Identify and leverage talent within the team.
• Engage and motivate the team with a shared vision and values.
• Establish clear objectives and standards of performance for the team.
• Measure and manage team performance.
• Manage and use conflict and challenge.
• Optimize team flexibility and commitment.

Target Audience

This course is designed for:

• Experienced team leaders.
• Junior/middle managers.
• Supervisors.

Course Outline

Day 1: Teams and Their Leaders

• Teams, leaders, and managers.
• Key leadership tasks.
• Influence, authority, and power.
• Leadership styles and style flexibility.
• Self-awareness.
• Emotional intelligence and rapport.

Day 2: Vision, Direction, and Alignment

• Creating a shared vision.
• Aims, objectives, and goal alignment.
• Developing meaningful objectives and indicators.
• Divergent approaches to problem-solving.
• Communicating a compelling vision.
• Delivering challenging messages.

Day 3: Team Dynamics

• Team development.
• The sociology of the team.
• Characteristics of high-performing teams.
• Balancing team roles.
• Non-traditional team structures.
• Delegation and empowerment.

Day 4: Developing The Team

• Learning and competence.
• Building a coherent team.
• Self-managing teams and their challenges.
• Coaching, mentoring, and self-directed learning.
• Feedback and appraisal.
• Leveraging team strengths for peak performance.

Day 5: Performance and Conflict Management

• Defining performance.
• Approaches to measuring team and individual performance.
• Performance through the eyes of the customer.
• Performance management: science or art?
• Conflict as a catalyst for team development.
• Dealing with challenging interpersonal relations.