Privacy Policy – United Skills Center (USC)
Last Updated: 23 May 2026
Effective Date: 23 May 2026
1. Overview
United Skills Center (“USC”, “we”, “our”, or “us”) values your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, process, store, use, and protect personal information when you:
- Visit our website
- Request information about our training services
- Register for courses or events
- Contact us through forms, email, telephone, or social platforms
- Use any USC online services
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller Information
United Skills Center acts as the Data Controller for the personal information covered under this policy.
For any privacy, data protection, or information requests, please contact us:
United Skills Center (USC)
Email: info@usctraining.co.uk
Telephone: +44 (0)74 1750 3384
3. Who This Policy Applies To
This Privacy Policy applies to:
- Website visitors
- Course participants
- Corporate clients
- Individuals submitting enquiries
- Training delegates
- Organisations booking in-house programmes
- Users interacting with USC online platforms and communications
4. Information We May Collect
A. Information You Provide Directly
When using our services, we may collect:
- Full name
- Email address
- Telephone number
- Company name and job title
- Country and city information
- Training preferences
- Course registrations and booking details
- Payment information
- Messages, feedback, enquiries, and support requests
B. Technical and Website Information
When you access our website, certain information may be collected automatically:
- IP address
- Device type
- Browser information
- Operating system
- Pages visited
- Referral source
- Approximate geographic location
- Cookie identifiers and analytics information
5. Why We Use Your Information
USC uses personal information for the following purposes:
Training Delivery
To:
- Register participants
- Confirm enrolments
- Arrange classroom, virtual, and in-house programmes
- Manage attendance records
- Issue certificates where applicable
Customer Support
To:
- Respond to enquiries
- Provide quotations
- Assist with bookings
- Communicate schedule updates
Operational Improvement
To:
- Improve website functionality
- Analyse training demand
- Enhance course offerings
- Monitor service quality
Legal and Administrative Purposes
To:
- Meet accounting obligations
- Maintain records
- Comply with legal requirements
- Resolve disputes and enforce agreements
Marketing Activities
Where consent is provided, USC may send:
- Course updates
- Training calendars
- Newsletters
- Promotional announcements
- Event invitations
You may unsubscribe at any time.
6. Legal Basis for Processing
We process information under one or more of the following legal grounds:
Contract Performance
Processing necessary to deliver requested services and training programmes.
Legitimate Interests
Including:
- Business administration
- Service improvements
- Fraud prevention
- Platform security
- Communication management
Legal Obligations
Processing required by taxation, financial reporting, regulatory, or legal duties.
Consent
Where marketing subscriptions or optional communications are involved.
7. Corporate and International Training Services
USC provides training services across multiple cities and international locations.
Where training delivery requires operational coordination, limited information may be shared with:
- Venue providers
- Training coordinators
- Instructors
- Accommodation or logistics partners (when applicable)
- Event management providers
Only information necessary for service delivery will be shared.
8. Third-Party Service Providers
We may work with carefully selected providers including:
- Payment gateways
- Hosting companies
- Email platforms
- CRM systems
- Learning management systems
- Analytics providers
- Professional advisers
USC does not sell, rent, or trade personal information to third parties.
9. International Data Transfers
Because USC operates training programmes internationally, some information may be processed outside the United Kingdom.
Whenever transfers occur, USC ensures appropriate safeguards are implemented, including:
- UK International Data Transfer Agreements
- Standard Contractual Clauses
- Transfers to jurisdictions recognised as providing adequate protection
10. Information Security
USC maintains appropriate technical and organisational safeguards designed to protect personal information.
Security measures may include:
- Restricted user access
- Secure hosting environments
- Encryption technologies
- Password controls
- Monitoring and security procedures
- Secure payment processing
Although reasonable measures are taken, no internet transmission method can be guaranteed as completely secure.
11. Retention of Information
Personal information is retained only for as long as reasonably necessary to:
- Deliver services
- Maintain training records
- Meet legal requirements
- Resolve disputes
- Support business operations
When information is no longer required, it will be securely deleted, anonymised, or archived where legally necessary.
12. Your Rights
Under UK GDPR, you may have the right to:
- Request access to your information
- Correct inaccurate records
- Request deletion of personal information
- Restrict certain processing activities
- Object to processing
- Request portability of applicable information
- Withdraw consent at any time
Requests may be submitted to:
Email: info@usctraining.co.uk
13. Cookies and Tracking Technologies
USC uses cookies and related technologies to:
- Maintain website functionality
- Improve performance
- Analyse visitor behaviour
- Support user experience enhancements
You may manage cookie settings through your browser preferences.
USC may also publish a separate Cookie Policy where required.
14. Minors and Children
USC training services are intended primarily for professionals, organisations, and adult learners.
We do not intentionally collect information from individuals under the age of 16 without appropriate authorisation.
If such information is identified, reasonable steps will be taken to remove it.
15. Complaints
If you believe your information has been handled incorrectly, you may contact USC directly first.
You also have the right to raise concerns with:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
16. Updates to This Privacy Policy
USC may revise this Privacy Policy periodically to reflect:
- Legal changes
- Service updates
- Technology changes
- Operational improvements
Updated versions will be published on this page with the revised update date.
17. Contact Information
United Skills Center (USC)
Email: info@usctraining.co.uk
Telephone: +44 (0)74 000 0000
Website: usctraining.co.uk