Course Objectives

By the end of this course, participants will be able to:

• Knowing the administrative and supervisory processes and the basics of management
• Learn how to manage priorities and meet work pressures.
• Learn about the management of effective meetings.
• Knowing what are the methods and skills of negotiation and persuasion?
• Knowing modern administrative, innovative, and creative skills in solving problems and making decisions.

Target Audience

This course is designed for:

• Directors of departments
• Holders of administrative, executive and advisory positions.
• The heads of departments and those at their level in all different institutions and organizations.
• Everyone who finds himself the need of this session and wants to develop his skills and experiences.

Course Outline

Day 1 : The administrative and supervisory processes and the basics of management, “a future perspective”

• supervisory function
• The traditional view of management
• contemporary view of management.
• The administrative process from a future perspective
• The skills needed to do the administrative process
• Integrated Comprehensive Manager.
• Modern management
• Modern strategic management
• Strategic planning and effective organization of human resources management.
• Stages of building the administrative strategy
• Entrance to the strategic building of individuals based on empowerment {{Empowerment Approach ..}

Day 2 :Priority management and confrontation of work pressures

• The modern entrance to the Priority Management [First Things First]
• coffee matrix for prioritization and time management.
• Methods of confronting and managing work pressure (management stress)
• Theories of stress
• Practical status and open discussions.
• Effective administrative communication:
• The basics of the communication process
• organizational communication.
• Obstacles to communication
• Patterns of communication behavior
• factors to achieve optimal dealing with different communication patterns.
• applied case.

Day 3: The administration of effective meetings

• The concept of meeting
• The concept of meeting management
• The importance of meetings
• types of meetings.
• member patterns and behavior during meetings.

Day 4 :Negotiation and persuasion skills

• The concept of negotiation
• methods of persuasion and solutions.
• The characteristics and specifications of a professional negotiator
• Practical roles

Day 5 : Modern administrative, innovative, and creative skills in problem solving and decision-making

• patterns of thinking about the human mind.
• Is creative thinking a coincidence or deliberate?
• creative thinking methods.
• Discussions.
• Excellence in preparing appropriate administrative change programs and plans:
• What is development and change :
• concept, importance, goals, characteristics, stages.
• The scientific method of introducing change
• types of change.